Privacy

Our privacy commitment: Xaoo.com has never sold your information to someone else for advertising, or made money by showing you other people's ads, and we never will. This has been our approach for almost 12 years, and we remain committed to it. This policy tells you what information we do collect from you, what we do with it, who can access it, and what you can do about it.

We only collect the information that we actually need. Some of that is information that you actively give us when you sign up for an account, register for an event, ask for customer support, or buy something from us. We store your name and contact information, but we don't store credit card numbers (except with your permission and in one of our secured payment gateways).

When you visit our websites or use our software, we automatically log some basic information like how you got to the site, where you navigated within it, and what features and settings you use. We use this information to improve our websites and services and to drive new product development.

What we do with your information

We use your information to provide the services you've requested, create and maintain your accounts, and keep an eye out for unauthorized activity on your accounts. We also use it to communicate with you about the products you're currently using, your customer support requests, new products you may like, chances for you to give us feedback, and policy updates. We analyze the information we collect to understand user needs and to improve our websites and services.

We're required to have a legal basis for collecting and processing your information. In most cases, we either have your consent or need the information to provide the service you've requested from us. When that's not the case, we must demonstrate that we have another legal basis, such as our legitimate business interests.

You can decline certain kinds of information use either by not providing the information in the first place or by opting out later. You can also disable cookies to prevent your browser from giving us information, but if you do so, certain website features may not work properly. We completely disable third-party cookies from our website.

Purposes for using information

In addition to the purposes mentioned above, we may use your information for the following purposes:

1. To communicate with you (such as through email) about products that you have downloaded and services that you have signed up for, changes to this Privacy Policy, changes to the Terms of Service, or important notices;
2. To keep you posted on new products and services, upcoming events, offers, promotions and other information that we think will be of interest to you;
3. To ask you to participate in surveys, or to solicit feedback on our products and services;
4. To set up and maintain your account, and to do all other things required for providing our services, such as enabling collaboration, providing website and mail hosting, and backing up and restoring your data;
5. To understand how users use our products and services, to monitor and prevent problems, and to improve our products and services;
6. To provide customer support, and to analyze and improve our interactions with customers;
7. To detect and prevent fraudulent transactions and other illegal activities, to report spam, and to protect the rights and interests of xaoo.com users, third parties, and the public;
8. To update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you;
9. To analyze trends, administer our websites, and track visitor navigations on our websites to understand what visitors are looking for and to better help them;
10. To monitor and improve marketing campaigns and make suggestions relevant to the user.

We make every effort, including periodic reviews, to ensure that personal information you provide is used in conformity with this Privacy Policy. If you have any concerns about our adherence to this Privacy Policy or the manner in which your personal information is used, kindly write to info@xaoo.com we’ll contact you, and if required, coordinate with the appropriate regulatory authorities to effectively address your concerns.